Mayflower Moving Review (2023)

Mayflower Moving, a full-service mover founded in 1927, provides comprehensive service for relocations ranging from local to cross-country. It offers plans tailored to both small and large moves. Mayflower’s customer service teams and nationwide local agents can provide personalized care for your upcoming residential or commercial move.

Our team has researched the best moving companies in the country. In this review, we break down Mayflower’s service offerings, quote process, and customer reviews.

 

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Fast Facts About Mayflower Moving

• Founded: 1927
• State availability: 46 (all but Delaware, Hawaii, Rhode Island, and Virginia)
• Service model: Full service
• Standout service: Expedited small moves
• Get a quick quote: Visit Mayflower Moving’s site

 

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Benefits and Drawbacks of Mayflower Moving

Mayflower’s large-move flexibility and customization options make it a quality option. We’ve outlined its key benefits and drawbacks below:

Benefits	Drawbacks
➕ Offers binding estimates for all moves	➖ Has higher rates due to included full-value coverage
➕ Includes full-value protection in all moving estimates	➖ Subcontracts some moving services out to other carriers
➕ Provides Snapmoves service for expedited small moves

 

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Mayflower Moving Services

Mayflower provides a comprehensive list of services, including a full range of residential moving package options, small move assistance, and vehicle shipping.

Local Moving

Mayflower provides dedicated moving assistance for moves under 50 miles. Its 200-plus moving agents offer quality assistance for clients booking hourly moving services. Local relocations can include nearly any service that Mayflower offers. However, clients typically forgo conveniences such as vehicle shipping when moving short distances.

Long-Distance Moves

Mayflower offers full-value protection with all of its binding long-distance moving quotes. This can lead to higher moving costs, but clients always have the option to opt out of this coverage. In its absence, you’ll have released liability coverage, the minimum amount required by the industry (60 cents per pound per item).

All long-distance quotes begin with a video call or in-person consultation from one of Mayflower’s local agents. Move packages include everything from partial packing services to broader full-service assistance and auto transport.

International Moves

Mayflower Transit offers international moving services to 150 countries. All international move plans include a mandatory in-home inspection of your goods and a personal move coordinator. Full packing and customs clearance are included. You also receive logistics management throughout the entirety of your move.

Small Moves

Mayflower’s Snapmoves service applies to relocations of one- to three-bedroom apartments and smaller one-bedroom houses. Other small relocations could qualify for this moving package, including single-item moves or the redistribution of family heirlooms to relatives across state lines. All Snapmoves include full-value protection, labor, assembly and disassembly, and a personal move coordinator.

Additional Services

Below are some more of the full-service move options available to Mayflower clients:

• Additional protection options
• Cash back for your old home sale with a Mayflower-approved realtor
• Custom crating
• Debris removal
• Identity theft protection
• Moving for specialty items, such as pianos and pool tables
• Moving resources and tips online
• Packing
• Storage options
• Unpacking
• Vehicle shipping

 

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Mayflower Moving Cost

Free quotes take move distance, inventory, and service needs into account. Most Mayflower moves begin with an in-home consultation. Your move coordinator will ask about ease of access to your current and new homes. You’ll typically pay a premium rate for debris pickup or cleaning services after moving out. All service needs will be factored into your final moving cost.

Local moves are priced at hourly rates. Typically, you’ll be quoted a ballpark figure for a local move, and your actual price will be determined by how long your move takes. Mayflower’s long-distance and international move rates, however, are binding. Your move coordinator will quote you a price that won’t shift unless your service package or inventory weight changes. However, all binding rates are subject to change on moving day. Shipping weights are estimated and can change when your moving truck is weighed after loading.

We called Mayflower for a quote and were only able to get a ballpark estimate. According to our company representative, a three-bedroom, 2,800-mile move would cost between $11,600 and $12,900. Basic assembly and disassembly plus labor and furniture protection are included in this figure; added services, such as packing and storage, cost extra. As a carrier, Mayflower does not require deposits to book.

 

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What Homeowner Reviews Say About Mayflower Moving

Mayflower reviews largely depend on local partner quality in a given location. We read a number of Mayflower reviews on Google Reviews and noted that positive reviews mention its movers’ efficiency when handling large and long-distance moves. However, negative reviews mention quality variance for local moving crews and pricing shifts on moving day. We recommend reading reviews for your local Mayflower affiliate before booking to ensure quality moving services at a reasonable price.

“Everything about my international move went smoothly. The experts from Buehler [Mayflower affiliate] and the network of folks they worked with to get my goods to my new home were extremely knowledgeable and very dedicated to working as a team to make everything smooth. They were extremely responsive and caring. I will use them in the future should the need arise. I highly recommend this company as an example of how things should be done!” —Barb W. via Google Reviews in July 2023

“Excellent experience working with Murphy Moving via Mayflower. I’ve used 4 different national moving companies, and so far this experience has been the best. My move coordinator was knowledgeable, helpful, and easy to work with. The crew leader was professional, courteous, helpful, fast, and efficient. He and his crew worked hard and took meticulous care of my belongings. I hope I’m fortunate enough to have an equally excellent crew on the other end of my move. Highly recommend them.” —Emily V. via Google Reviews in July 2023

“From start to finish I was very impressed. They’re careful, efficient, and professional—great communication too! I would highly recommend Murphy Moving. Edit: Six months later they contacted me and accused me of not paying because they changed accounting systems. I had paid cash, which they eventually acknowledged after checking the old system. Poor customer experience! Seems easily avoided if they would have checked first. Folks actually moving my belongings did great but the accountants seemed very inexperienced.” —Chris B. via Google Reviews in November 2023

“Everything went fine up through the survey. Then after they sent me the quote, they stopped answering their phone and email for three days. Then after finally becoming responsive again, I was told that they wouldn’t be able to do the move on the previously agreed date of Saturday, April 2, and would have to move to April 4, costing me half a workday. The two guys who showed up for the move did their best but were not physically fit for the job and struggled mightily with it—one of them injured himself. That made an already inherently stressful day that much worse.” —Daniel F. via Google Reviews in 2022

 

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How Mayflower Compares to the Competition

See how Mayflower compares to our other top-recommended moving companies. We recommend requesting a quote from each moving company you consider before booking.

 

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Our Recommendation

Mayflower is an excellent option for clients staging larger long-distance moves and expedited small moves. Its moving teams and affiliates in 46 states make basic and add-on services easily accessible, and its binding estimates help eliminate the sticker shock you could experience on moving day.

We recommend requesting moving quotes from at least three providers before booking. Doing this early in your moving process helps ensure your move goes smoothly and that all of your service needs are met.

 

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How We Chose the Top Moving Providers

We researched and analyzed dozens of full- and self-service moving companies and formulated a moving review methodology based on a number of factors, including package options, pricing, and reputation. We also identified customer pain points based on customer-review analysis, proprietary consumer surveys, and interviews with former and current moving professionals.

Speaking directly to a representative at each company, we determined the number of package options available, the coverage provided, the types of moves available (long-distance, local, and international), and any extra perks offered, such as mobile apps, moving checklists, and 24/7 customer service.

We also gathered pricing data from each company and determined whether they provide ballpark estimates or binding quotes. Finally, to determine reputation, we evaluated companies based on their rating with the Better Business Bureau (BBB) and their overall score on Google Reviews.