Erie Home Review (2024)

By Alex Hawkins Updated February 20, 2024

Typically service cost ranges from $7 to $12 per square foot.

Get Estimate

Finding a reliable and experienced roofer is key to properly replacing your roof. Erie Home, also known as Erie Roofing, is a popular, reliable roofing company that’s been in business for more than 45 years. It offers new metal roof installations and more.

Our review covers the company’s services, our experience with its website and customer service team, and why we recommend it as one of the top roofing contractors.


Overview of Erie Home

*Available in Alabama, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Massachusetts, Michigan, Minnesota, Missouri, Maryland, Nevada, New Jersey, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, and Wisconsin.


Benefits of Erie Home

Get a closer look at Erie Home by reading the benefits and drawbacks below.

➕ Offers cost-effective metal roof installations and more. 
➕ Pairs roof replacement with other home improvement projects for flexible, cost-effective solutions.
➕ Offers 13 color options for asphalt roofing.
➕ Provides custom financing options.


Erie Home Reviews

Erie Home’s headquarters page on the Better Business Bureau (BBB), Erie Construction Mid-West, LLC in Toledo, Ohio, features an A+* rating, accreditation, and an impressive customer review score of 4.7 out of 5. The company’s headquarters also has excellent customer service scores on its Google Reviews page. Many customer reviews praise the company for its quality metal roofing products and simple approach to installation and scheduling.

However, our research showed that Erie Home held a previously negative customer reputation. Namely, many BBB and Yelp reviews expressed dissatisfaction with aggressive sales tactics and higher-than-average industry quotes. These reviews have lessened throughout the last few years, indicating that Erie Home has changed to mend these issues.

Here are some of the testimonials we analyzed during our customer review analysis:

“Erie’s installation crew [was] prompt and knowledgeable about the product. The job finished a day early, and they left the property as they found it. All in all, it was a pleasant experience dealing with all the levels of Erie.” —paultassinari57 via Google Reviews

“Our salesman was great in telling us about the products and our options, and he didn’t try to sell us on anything; he let us make the decision. After agreeing, he told us the time and date the crew would start. On said time and date, the crew was there. They started immediately. After two days of hard work, they finished my beautiful roof. The crew was great and picked up everything. Very professional. I would recommend the crew and Erie Home to anyone. GREAT job from start to finish.” —Dwayne Stevens via Google Reviews

“For what I paid for this roof, I should not have to deal with it looking piecemeal—it’s 2 different colors. They told me to wait six months for it to look better. It has been seven months; no word from them, and it still looks bad.” —Alan Wombacher via Google Reviews

“Our roof is leaking. We had an appointment last week for someone to come by, but noone showed up. We rescheduled, and someone was supposed to be here today at 6, but no call, no text, no email, no show.” —Michelle McCutcheon via Google Reviews

*BBB information is accurate as of May 2024.


Erie Home Services Available

Though it started by offering quality metal roofing services, Erie Home now provides various home improvement services such as basement waterproofing. We break down each service option below but be aware that its service offerings will change according to your zip code.

Roofing 

Erie focuses on metal roof installation and replacement. Based on our research, we found that Erie offers homeowners the following three metal roofing options:

Erie Home includes a limited lifetime materials and workmanship warranty with each metal roof installation. 

Home Improvement Services

Erie offers several other home improvement services, but availability varies by location. The company’s contact form lists roofing and home inspection services. The contact forms for individual locations provide even more options. Below are some of the services we encountered during our research into multiple Erie Home locations:


Erie Home Pricing

Erie Home doesn’t provide direct pricing information on its website. However, in one of its blog posts, the company estimates customers can expect to pay between $7 and $12 per square foot for its metal roofs. This cost is slightly lower than the national average metal roofing cost. Customer reviews indicate that roofs cost between $12,000 and $23,000, but some customers reported paying over $45,000 due to special conditions, such as large roofs or multiple tiers of roofs.


Erie Home Roof Installation

Roof installation with Erie Home follows many of the standard steps for roof installation with any roofing company. 

  1. First, you either fill out a contact form (providing your email, name, and phone number), send an email, or call the company directly. 
  2. Next, one of Erie Home’s salespersons will contact you. They’ll get information about your project and schedule an appointment with a home inspector.
  3. On the appointment date, an inspector visits your home, inspects the property, and calculates a free quote. They can also answer any questions you have about the project.
  4. Once you agree with the price and sign the contract, one of Erie’s sales reps will work with you to schedule an installation date.
  5. On installation day, a work crew arrives and executes the job. For roof replacement, they remove all the old roofing, install the new roof, and then clean the area of all debris and leftover material. This job can happen in one day, but the team may need to push any uncompleted work to the next day. The team leader then gives the roof a final inspection and answers any questions you have.

Our Recommendation

We recommend Erie for metal roofing projects. Erie is a reliable and trustworthy company with top-quality products, reasonable pricing, and exceptional customer service. Moreover, Erie offers lifetime protection for both workmanship and labor. Though Erie has some limitations in terms of variety, its overall benefits far outweigh these shortcomings. 

We strongly recommend gathering quotes from at least three providers and comparing prices, product quality, customer satisfaction, and warranties. This way, you can ensure that you get the best deal and peace of mind.


Erie Home FAQ

What is the longest-lasting roofing material?

Metal, tile, and slate last the longest but may not be cost-effective or suitable for every home. High-quality asphalt shingles offer many homeowners a good balance of longevity and affordability. Proper installation and maintenance are key to getting the longest life from any roofing material.

How much should I save for a new roof?

Aim to save around $10,000 or more for an average roof replacement, but you should get quotes for a better idea of how much you need to save.

What time of year is the cheapest to replace a roof?

Roofing contractors may offer discounts in winter due to decreased demand after summer and fall. Additionally, purchasing roofing materials such as shingles in fall or winter may offer extra savings.