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Though ADT Solar is a relatively new company, it’s owned by ADT Inc., a company with almost 150 years of home services experience. Formerly known as Sunpro Solar, ADT Solar offers a range of high-quality solar products and installation services to help customers transition to a more sustainable future.
Our review explores ADT Solar’s products, services, and reputation. We’ve also analyzed customers’ experiences with ADT Solar to help you decide if it’s the best solar provider for your home.
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Fast Facts About ADT Solar
- State availability: 23 states*
- Warranty: 25 years
- Panel options: Monocrystalline (various manufacturers)
- Payment options: Full purchase, solar loan
- BBB rating**: A+
*Available in Arizona, Arkansas, California, Colorado, Florida, Georgia, Illinois, Iowa, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, and Virginia.
**BBB information is current as of April 2023.
Benefits and Drawbacks of ADT Solar
Comprehensive 25-year warranties for the product, labor, and inverter
Limited financing options
In-house roof replacement services
Service area doesn’t include some upper west, Midwest, and New England states
Power protection guarantee includes cash payback for low-performing panels
Some online reviews call out poor communication and delayed installations
ADT Solar Customer Reviews
We analyzed 100 recent reviews from Best Company to gauge homeowner experiences with ADT. Some customers refer to the company by its previous name, Sunpro Solar. ADT bought Sunpro in 2021.
Many customers are impressed by the company’s knowledgeable sales reps and efficient installation crew. They also note great performance from their solar system after activation. Other homeowners mention installation delays and the inability to contact customer support.
We typically analyze Google Reviews for each company. Due to a limited number of customer reviews for ADT Solar, we used reviews from Best Company instead.
Read what customers had to say below.
“We are very happy with the solar panels and the change in our electric bills! We did find it difficult sometimes to communicate with our account manager. We got the impression that she has too many cases to handle.” —Nancy F. via Best Company
“The sales experience was great. [The] installation was delayed due to permitting delays by the county, but ADT Solar kept us informed the whole time. Installation was a good experience. The installers were friendly and walked us through the process.” —Mark K. via Best Company
“I can’t imagine anything more frustrating than the experience I have had trying to get the panels ADT installed hooked up. The panels were installed, and it has been five months, and they are still not online. Everyone involved has taken their sweet time to do anything, and I have a feeling it will be another two or three months before it is connected to the grid. I would not recommend using this company.” —Ronald M. via Best Company
“If I could give zero stars, I would. It’s been five months, and we still don’t have workable solar. We do have a hole in our roof from the solar installation process. This company has done nothing but delay and provide excuses. Our project manager provides zero communication, and she won’t connect me to a manager. We are now paying for our electric bill and our solar loan. It takes months to get our loan reimbursement from ADT. I would not recommend this company to anyone.” —Tollie B. via Best Company
ADT Solar Overview
Sunpro Solar began as a solar power and roofing company in 2007. Since then, the company has expanded its services. The company rebranded as ADT Solar when it was bought in 2021. With more than 15 years of solar experience and a strong brand reputation, ADT Solar provides a wealth of home services knowledge.
ADT Solar offers a variety of high-quality solar panels from leading manufacturers. A comprehensive 25-year warranty backs each system to ensure they run at peak performance. In addition, ADT provides roofing services to prepare your home for installation and energy audits to improve your home’s efficiency.
ADT Solar Cost and Payment Options
ADT Solar doesn’t provide pricing information on its website. You’ll need a consultation to get a detailed quote. Solar panels cost $10,000 to $24,000 on average but vary based on location, selected products, and installation fees.
ADT Solar has two payment options:
- Full payment: Customers pay in full for their solar energy system. This option eliminates added interest rates but requires a large up-front investment.
- Solar loan: Customers pay a smaller down payment followed by fixed monthly payments. This option decreases the required up-front money but increases your total cost due to interest rates.
The government provides a federal solar tax credit equal to 30% of your solar installation costs. This credit applies to systems installed through 2032. The credit drops to 26% in 2033, then 22% in 2034 before ending.
Homeowners should check for additional rebates, credits, and incentives at the state and local levels. You can visit the Database of State Incentives for Renewables and Efficiency (DSIRE) to find tax incentives in your area.
Some other companies offer solar leases and power purchase agreements (PPAs), but these disqualify you from the cost-saving solar incentives mentioned above.
ADT Solar offers high-quality solar systems backed by three 25-year warranties and a production guarantee. This long-term coverage ensures your system performs optimally and your investment is protected. The company also offers roofing services to ensure your home is ready for solar installation and energy audits to help lower your electric bills.
We suggest comparing at least three different solar providers to find the best one for your home.
Use the tool below to search for solar companies in your area.
ADT Solar FAQ
Does ADT Solar provide a warranty?
Yes, ADT solar provides three 25-year warranties to back its solar systems: manufacturer, labor, and inverter. You’ll also receive a 25-year power production guarantee that ensures your panels perform at their estimated power levels.
Do ADT solar panels provide electricity in the winter?
Yes, ADT solar panels power your home during the winter. The Department of Energy states that solar panels are more efficient in the cold, despite the drop in sunlight. Solar panels will perform even with a thin layer of snow, although heavier, impacted snow could reduce their overall performance.
What solar panels does ADT Solar use?
According to its website, ADT Solar uses panels from Canadian Solar, Silfab Solar, and Q Cells for its solar systems. These monocrystalline panels are the best type of solar panels due to their high efficiency and excellent power output.
How We Chose the Top Solar Companies
We researched and analyzed dozens of solar panels and solar installation companies. We then formulated a rating system based on each solar installer or manufacturer’s services and products. We weighed several significant factors, including the quality and type of solar panels offered, the customer support network, warranty lengths and limitations, and additional benefits such as mobile apps for monitoring and customer service.
Speaking directly to representatives, we determined how each solar company personalizes its solar panel installation for each home. We also analyzed each company’s warranty options to ensure their product and performance guarantees match or exceed industry standards.
We evaluated each provider based on their rating and history with the Better Business Bureau (BBB) to determine reputation. In addition, we analyzed the 100 most recent Google Reviews for each provider across various locations and branches.
Read more: Our Methodology