Milgard Windows Review | 2024 Guide

By Tamara Jude Updated May 24, 2024

Typically service cost ranges from $175 to $1,500.

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Overview of Milgard Windows

Milgard Windows is one of the most recognized windows manufacturers in the western U.S. With more than 60 years in business, the company is known for making high-quality windows at reasonable prices. Whether you’re looking to upgrade your existing windows or pick windows for your new home, Milgard has a variety of window treatments to complement your home’s style. 

To help you determine if Milgard is the right fit for your next home project, our review provides details about the company’s windows offerings, customization options, costs, and customer reviews.

We identified the following positive and negative aspects of Milgard Windows in our review:

Pros

  • Offers aluminum, fiberglass, and vinyl window frame options
  • Provides full lifetime and limited lifetime warranties
  • Has over 90 years of experience in business

Cons

  • Received negative reviews for service scheduling issues and poor customer service
  • Services a limited number of western states
  • Minimal pricing information available online

Milgard Windows Reviews

We analyzed 100 customer reviews on BestCompany, Trustpilot, and Yelp to get a sense of Milgard’s reputation with homeowners

In those reviews, customers praised the company’s excellent technicians and simple fulfillment of their warranty replacement requests. Homeowners said the technicians were friendly, quick, and knowledgeable. They were also pleased that Milgard’s windows had limited issues, lasting between 15 to 20 years. 

However, some consumers faced issues with Milgard’s customer service. Several people shared their experiences with unfriendly customer service employees on multiple occasions. Homeowners also reported that their service appointments were repeatedly set and canceled. There were other complaints about the quality of the windows. Some customers received scratched or damaged windows that had to be replaced a second time, causing additional delays for their repair. 

What Homeowners Say About Milgard

customer service is awesome

We had our windows installed about 15 years ago. Noticed this winter that one had a bad seal, as there was a fog in between the glass. Called, talked to a very nice young lady who set up an appointment for it to be replaced. This morning right on… schedule, a technician showed up and replaced the bad pane. He was very nice, very efficient, just an awesome experience. Thanks Milgard for standing by your products and making it so easy to take care of the problem. Your customer service is AWESOME!!! Read more
Marilyn S. via Best Company

Totally Satisfied

Our home is 21 years old, and we are the original owners. We had two windows for which the seals had failed. We found the order number codes, measured the two windows and filled out the claim form. Milgard set up the appointment, and the repair tech… showed up and replaced the two panes within a half hour. He did a terrific job, and we are totally satisfied. I cannot imagine having a better experience. Read more
Peter B. vis Best Company

Read The Reviews

Absolutely do not buy Milgard. Save yourself the nightmare, read the reviews and run to another company. I ordered a $12k door, it was delayed for months, finally set for delivery in November, then delayed until December 12th, then again to December… 23. It finally arrived damaged all over, paint scratched to the metal, bent in several areas, damaged hinge. We had to decline shipment and now have a gaping hole in my house for Christmas. Read more
Mark D. via Yelp

Milgard Windows Products and Services Available

Types of Windows Offered

Although its catalog is smaller than big national brands, Milgard provides a good selection of window types for western U.S. homeowners

Energy Efficient Glass Options

Milgard is a partner with the Energy Star program run by the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy (DOE). The company’s windows meet the program’s requirements, certifying that they are energy-efficient for specific areas of the United States. Milgard’s windows also meet the standard for the Energy Star climate zones in the northern, north-central, south-central, and southern regions. 

Milgard offers several energy-efficient add-ons for its windows that will help reduce your monthly energy bills over time. According to Energy Star, by upgrading to Energy Star-certified single-pane windows, you can save an average of $101 to $583 a year. 

Milgard provides one or more of the following components to its energy-efficient windows:

Installation Process

Homeowners looking to install Milgard Windows will need to use one of the company’s authorized dealers. You can begin your search on the Milgard website, Milgard.com, and choose the Find A Dealer option. From there, you will be able to find authorized dealers in your area. The Milgard Certified Dealer will visit your home to assess your current windows and make recommendations based on your requirements, requests, and energy-efficiency needs (if requested). The company also has showrooms available for anyone interested in seeing and testing samples in person. 

After selecting your window types, colors, and energy-efficient options, Milgard creates custom windows for your home. The installer will coordinate with you once the windows have been made and set a date for installation. The authorized dealer will complete the installation with minimum disturbance to your home. Afterward, they will inspect the finished job and remove your old windows from your property.

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Milgard Windows Pricing

Unfortunately, Milgard does not provide any pricing information online. You can only obtain these details when you request an in-home consultation and receive a custom quote. Depending on availability in your area, you may be able to find a few Milgard products in home improvement stores, such as Lowe’s or The Home Depot. Costs are based on your area and climate since Milgard offers certain window products in selected regions. 

An important factor in the cost of your home remodel will be the window frame material. The more expensive the material, the higher your starting price for the product. Milgard offers three window materials for its products: aluminum, fiberglass, and vinyl. 

Aluminum Windows

Aluminum windows are becoming more popular due to their durability and sleek design. These windows use a slim framework, creating a less obstructed view outside. They’re an excellent low-maintenance option and are quite durable. However, they don’t have the all-region durability of vinyl windows. Aluminum is not recommended for seaside residences because the salt in the air and water can corrode the metal. Milgard offers one series of aluminum windows in its current catalog:

Thermally Improved Aluminum A250, Milgard’s aluminum series offers a mix of modern styles with strength. Even the window components, like the rollers, hardware, and locks, have minimalistic designs, so they don’t take away from the overall aesthetic of the windows. This window line uses polyurethane in the thermal barriers in the frames to make them more energy-efficient

Fiberglass Windows

Made from resin and glass fibers, this window frame material is tough enough to resist rotting, warping, or swelling. When exposed to extreme temperatures, the material expands and contracts minimally, maintaining its shape in different climates. These windows also resemble wood windows, offering homeowners a great alternative for a classic style. Fiberglass has very low upkeep and does not need to be repainted. Milgard sells only one line of fiberglass windows in its current offerings:

Ultra Series C650 is an upscale fiberglass line with a selection of exterior frame colors to match your home’s aesthetics. Customers can choose their color preferences as well as their energy-saving preferences. Ultra series windows include either the Positive Action Lock or optional Cam Lock, which provide added security without taking away from the window’s style. 

Vinyl Windows

Vinyl windows are the most cost-effective option. They’re very low maintenance and are the best windows for every climate. The polyvinyl chloride (PVC) material makes these windows very durable and a great energy-efficient choice. Though vinyl windows usually only come in white or neutral colors, Milgard offers additional painted exterior vinyl finishes that expand your ability to customize. Below are the Milgard vinyl windows lines available.

Selecting custom colors, hardware, energy-efficiency coatings, window styles, and size will increase the total cost of your project. Other factors that affect the price include the number of windows in your project and their location. Windows on a second floor require additional costs for equipment and labor that aren’t necessary for ground floor installations.

Your choice of installation will also affect your final price. It’s more cost-effective to install replacement windows that use your existing frames. New construction (or new installation) windows replace all components of your window. This will cost more since it gives you the freedom to select more window styles.

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Our Recommendation

Milgard Windows offers quality windows that are low cost without sacrificing the product’s workmanship. Whether you need replacement windows for your current home or new windows for new construction, the company carries a good catalog of products to meet your needs. Since Milgard is limited to certain western states, you may have trouble finding its products in other parts of the country. Also keep in mind that some customers were displeased with failed appointment scheduling, though the service technicians themselves were praised for their work. 

If you’re still hesitant to go with Milgard, we’d recommend requesting free quotes from at least three windows companies to ensure you’re making the right choice for your home. We suggest writing out your home improvement plans, including details about the styles, customizations, and energy-efficient options you want for your windows. Then, give these details to each company and let them build the best plan to meet your requests. Finally, check each company’s reputation and customer service reviews to see how homeowners are treated and decide on your best fit.


Milgard Windows FAQ

Where are Milgard windows made?

Milgard windows are made in manufacturing facilities throughout the western United States. Though the company is headquartered in Tacoma, Washington, it also has facilities in Portland, Oregon; Sacramento, California; Simi Valley, California; and Temecula, California.

What types of doors does Milgard manufacture?

Along with its selection of windows, Milgard manufactures several different types of doors including sliding patio doors, French-style sliding glass doors, in-swing and out-swing French doors, and various stylings of glass walls.

Is Milgard going out of business?

No, Milgard is not going out of business. The company was acquired by MI Windows and Doors in 2019 but has kept its original, recognizable name. Though the company did close two production facilities in Colorado and Texas in 2020, it has continued to be successful in the windows business.

Does Milgard offer warranty coverage for its windows?

Yes, Milgard offers warranty coverage for its windows. The company has two warranties for its product lines: a limited lifetime warranty and a full lifetime warranty. Homeowners will receive a lifetime warranty for parts and service for their windows if they are the original buyer. However, if you purchased a home that already had Milgard windows installed, you’ll qualify for the limited lifetime warranty of 10 years. This begins at the original owner’s purchase date. If you purchased the home within the first 10 years of the original owner, your limited warranty will last for the time remaining in that decade. We encourage you to review the details of your Milgard warranty to ensure that you understand which products have each type of warranty and your options if you decide to sell your home.


How We Chose the Top Window Brands

We researched and analyzed dozens of windows manufacturers. We crafted a rating system based on each brand’s window and door offerings, as well as their warranty and energy-efficient options. Other factors weighed include the manufacturer’s years of experience and customer reputation. 

We spoke directly to a representative at each company to learn how the installation process works and determine how each brand personalizes its windows for each home. We also closely analyzed each company’s warranty options to ensure their product and labor guarantees match or exceed industry standards. 

In addition, we analyzed the 100 most recent Google Reviews for each provider across various locations and branches.