Ply Gem Windows Review | 2024 Guide

By Alex Hawkins Updated June 18, 2024

Get Estimate

Enter details in under 3 minutes

All products and services featured are independently selected by our editors. However, when you buy something through our retail links, we may earn an affiliate commission.

Overview of Ply Gem Windows

Ply Gem is one of the leading window manufacturers in the United States. It has more than 78 years of experience and supplies a wide range of customizable door and window options. We’ve extensively researched the best replacement window brands across the country and broken down how Ply Gem compares in this review.

Here are some of the benefits and drawbacks of choosing Ply Gem.

Pros

  • Offers patio door and other home improvement services in addition to window installation
  • Is available nationwide
  • Provides articles and guides on its website for design inspiration

Cons

  • Varies service area by ZIP code
  • Offers limited warranties rather than lifetime warranties

Ply Gem Windows Reviews

We analyzed the 100 most recent Google Reviews for Ply Gem’s Auburn, Washington, location. The reviews were mixed, with 49% being three stars or more. We noted that more positive reviews have occurred in recent years. 

Critical reviews mention difficulty communicating with customer service and long waiting periods, while positive reviews note the quality of Ply Gem’s products and installation. 

Below is a sample of the reviews we analyzed during our research. 

Stand Behind Their Product

I don’t normally give reviews, but I’m making an exception. We had all our windows replaced just over 20 years ago. I recently noticed one large picture window and one small window had started to fog up between the two panes. The company that… did the installation has not been in business for some time. I found the … paperwork that stated we had a lifetime [warranty]. … I just had to submit a form,and that was it. We now have 2 new windows that didn’t cost us a penny. That’s what I call standing behind your product. Read more
Kurt Brown via Google Reviews

Extremely Professional and Friendly

Thank you so much to Ply Gem for honoring the lifetime warranty when several window balances either broke or had sluggish springs. The email claim process was simple and well-organized. We were scheduled soon, and the repair person was quick and… extremely professional and friendly as well. It’s fabulous to have a company that holds such integrity. Read more
Sue Minahan via Google Reviews

What a Mess

We have been waiting three months now for windows to be replaced.… My boyfriend called and had an appointment scheduled to get the windows updated. They didn’t show up! What a mess!
Samantha Schulte via Google Reviews

Ply Gem Windows Products and Services Available

Types of Windows and Doors Offered

Ply Gem offers a variety of window styles. The company produces many standard window types, such as double-hung windows, as well as unique geometric windows and extravagant bay windows. 

Below is a breakdown of Ply Gem’s popular window lines.

Here are the different door and window styles Ply Gem offers.

Ply Gem offers many customization options for its windows, including materials, colors, hardware, grille patterns, and glass. Below are the different window frame materials Ply Gem offers:

Energy Efficient Glass Options

As an Energy Star partner, Ply Gem is committed to using sustainable practices and helping homeowners conserve energy. Many of Ply Gem’s window lines allow you to add low-emissivity (Low-E) glass and HPMax triple-pane glass. According to Energy Star, you can save an average of $101 to $583 per year by upgrading to Energy Star-certified single-pane windows. 

Below are the various glass options Ply Gem offers:

Installation Process

Ply Gem follows many standard window installation steps. However, the company doesn’t offer in-house window installation, as it must meet local building code requirements. You’ll need to find a local window installer who’s certified by Ply Gem. 

We recommend taking the following steps to ensure you find a reputable local window installer for your Ply Gem windows


Ply Gem Windows Pricing

Ply Gem offers a wide range of window options, which means its pricing varies widely. Based on our research, the company’s pricing aligns with typical replacement window costs. Some of Ply Gem’s most cost-effective options, such as its vinyl windows, start around $150 per window. Its more complex and unique options, such as bay or awning windows, may cost upwards of $1,200. 

You can find many of Ply Gem’s windows at popular retailers such as The Home Depot. Shopping at these stores can provide some insight into what Ply Gem’s windows cost in your area. If you’re interested in more unique or premium windows, such as garden windows, you’ll want to contact a certified contractor. 

Use our tool below to get in touch with local contractors.

Get Estimates From Local Window Installers Near You
Just answer a few questions, and we’ll take care of the rest!

Our Recommendation

Ply Gem offers a comprehensive selection of new construction windows and replacement windows, ranging from affordable vinyl window replacements to extravagant geometric ones. The company also offers a range of patio doors that stand out from other companies, especially its stylish French patio doors. However, Ply Gem’s customer review ratings are lower than many other brands.

We recommend requesting free quotes from at least three windows companies before making a decision.  Read reviews for each company to learn about other homeowners’ experiences, and call and speak with a representative to gauge their helpfulness.


Ply Gem Windows FAQ

Where are Ply Gem windows made?

Ply Gem manufactures its windows in production facilities throughout the United States. The company is headquartered in Cary, North Carolina. 

Are composite windows better than vinyl?

Composite windows are better insulated and more durable than vinyl windows. However, they’re thicker and have a more prominent profile than vinyl windows, which tend to be thinner. 

Do Ply Gem windows come with screens?

Yes, you can receive Ply Gem windows with screens from The Home Depot and the company’s website. 


How We Chose the Top Window Brands

We researched and analyzed dozens of window manufacturers. We then crafted a rating system based on each brand’s standard and energy-efficient product offerings.

We spoke directly to representatives at each company to learn how the installation process works and determine how each brand personalizes its windows for each home. We also closely analyzed each company’s warranty options to ensure their product and labor guarantees match or exceed industry standards. 

Finally, we assessed the manufacturer’s years of experience and customer reputation. In addition, we analyzed the 100 most recent Google Reviews for each provider across various locations and branches.